Mobile Service Subscription
You've got questions. We've got answers.
Do I need to pay a monthly fee?
If you purchase our 4G cellular cameras, then the answer is yes. Every 4G camera has its own SIM card and data plan, just like a phone. That means that every camera also has its own monthly subscription fee, just like a phone.
If you have Wi-Fi available, then you do not need to pay for cellular service. You can simply add cloud storage to your plan for a small monthly charge if you would like to access recorded videos.
How much storage do I get for my videos?
If you subscribe to our cellular plan (or our cloud storage plan for Wi-Fi models), we will save your last 30 days’ worth of recorded videos. There is no limit to the amount of video that we store.
What if I don’t have cell service in my area?
These days, most places in the US have at least a little bit of cellular service. When you order a camera from us, we use special software to determine which cellular provider has service in your area. We pre-load your camera with the optimal SIM card to use the best available cellular signal in your location.